Lebanese Excellence Award

 

  1. About Lebanese Excellence Award

Introduction

Under the High Patronage of His Excellency General Michel Sleiman, the President of the Lebanese Republic, QUALEB - the Quality Unit at the Ministry of Economy and Trade initiated in March 2009 the Lebanese Excellence Award (LEA), funded by the European Union. The LEA office has been established under the Quality Unit at the Ministry, with a vision “to be the platform for sustainable Excellence in Lebanon” and a mission “to support Lebanese private and public sectors’ organisations in championing quality management and Excellence”.

Hard work started believing that successful applicants should be very proud of their achievements, given that they will be on the right track to evolve to the status of role models for Excellence and to join an impressive role of honour, which includes some of the region’s most prestigious organisations. A Lebanese Quality Management Model (LQMM) has been designed and implemented in the evaluation procedure of companies from the private sector.

Independent Jury Panel members with high professional level and expertise in different sectors were nominated/ selected, to assure an valuable and credible Award.

On March 6th, 2009, H.E. Mohammad Safadi, the Minister of Economy and Trade then, officially launched the first round

of LEA Award. Results showed success of seven winners from different sectors, who received the trophies and certificates from H.E. the President and the Minister of Economy and Trade during the ceremony held at the presidential palace on 21st January 2010.

On 15th February 2012, LEA round II has awarded two organisations in a ceremony held at the presidential palace in Baabda where H.E. President General Michel Sleiman distributed the trophies and H.E. Nicolas Nahas handed over the trophies and certificates. After revision of the LEA process, by the Jury Panel presided by H.E. Nicolas Nahas, Minister of Economy and Trade, they recommended that the scope should be upgraded to include three levels: Award Level, Advanced Certificate Level and Certificate Level, to be applied in LEA Round III.

To maintain sustainable and continuous improvement, LEA Round III Award structure has been upgraded by the Jury Panel presided by H.E. Dr. Alain Hakim, Minister of Economy and Trade by introducing an extended scope to include the Public Sector Units in collaboration with Minister of State for Administrative Development, and to include Non- Governmental Organisations. As a result a new model for evaluation of public sector organisations and NGO’s named Common Assessment Framework (CAF) has been customised to Lebanese situation and implemented in LEA round III to cover major type of existing organisations in Lebanon.

LEA round III has awarded nine organisations from different types and levels, in a ceremony held on the 11th of March, 2014,at the presidential palace in Baabda where H.E. President General Michel Sleiman distributed the trophies and H.E. Dr. Alain Hakim distributed the certificates. Global affiliations and award recognitions become a must for LEA office, both being major incentives for applicants. In 2014, the Quality Unit has become an affiliate member of the European Foundation for Quality Management (EFQM), and the European Organisation for Quality (EOQ). In addition to the previously signed MOU with the Hellenic Management Association in 2012.

A second Jury Panel has been created from high-level members with known credibility and long experience in the public sector, ahead of launching LEA Round IV. Under the guidance of the Jury Panel headed by H.E. Dr. Alain Hakim, Minister of Economy and Trade, LEA office is still working and discussing further affiliations with other similar Excellence related organisations in Arab and EU countries. This will allow a much better and wider scope of recognition and a higher level of exposure on an international level.

Furthermore, The LEA Jury Panel presided by H.E. Dr. Alain Hakim approved the launch of the “Quality Personality of the MYear” initiative suggested by the LEA Office to be associatedwith the LEA Round IV, in cooperation with the European Organization for Quality (EOQ).

Finally, LEA Round IV is planned to be launched by H.E. Dr. Alain Hakim in collaboration with H.E. Mr. Nabil De Freige, Minister of State for Administrative Development during March 2015 with the support of the EU Delegation to Lebanon.

 

LEA Scheme

The Lebanese Excellence Certification and Award scheme is based on a demanding assessment of the organisation against the Lebanese Quality Management Model (or the LQMM CAF for the Public Sector and NGO‟s). It is intended for organisations/ institutions that wish to be regarded as National Role Models and are developing a solid history of continuous improvement. The recognition scheme addresses The Public Sector, NGOs, SMEs and Large Organizations.

Entry to the Lebanese Excellence Certification and Award scheme requires writing:

1. An introduction about the applicant company and submitting a number of approaches depending on the type of applicant organization (please see sections “private sector” or “Public Sector and NGO‟s”),

 

2. A submission document in specified formats, to be submitted to the LEA Office. It will be assessed and scored by two or three trained LEA assessors. These assessors are usually experienced managers coming from different Lebanese industries and services. After the completion of the initial assessment, an assessors‟ team will visit the organisation for 1-3 days (depending on the level of application as well as the size and complexity of the applicant organization) in order to independently assess, verify the submitted documentation and later on, report to the LEA Office and the Jury Panel. The duration of the assessment visit is finally decided by the LEA office in cooperation with the assessors.

Applicants will be required to allow the assessor team free access to all operational areas or personnel relevant to descriptions detailed in the submission document. The team will visit the organisation in order to match the contents of this document with independent evidence, verify the score across all areas and produce a detailed feedback report, useful to the management of the applicant.

3. Important Note: Applicants, who have already been awarded with the LEA Award up to two years before, may be incrementally upgraded to the advanced certification level by submitting the three processes (that have already been submitted at the previous stage) plus the additional 2 (for the Public Sector or NGO’s) or additional five (for the private sector). These applicants will be assessed for the five (Public Sector or NGO’s) or three + five processes (Private sector). Thus the applicant will have to document from the beginning only the excess processes and simply update the information provided for the three already submitted processes.

 

Subsequently, an independent high- level expert Jury Panel reviews the reports and makes the final decisions. Successful entries that will be granted accordingly as; Certification, Advanced Certification or Excellence Award Winner’ status. Successful applicants should be very proud of their achievement, given that they will be on the right track to evolve to the status of role models for Excellence and to join an impressive roll of honour, which includes some of the region‟s most prestigious organisations, Companies/ Public Sector / NGOs.

Lebanese Quality Management Model

The Lebanese Quality Management Model (LQMM) leading to the Lebanese Excellence Award (LEA) is a management approach framework based on four key Areas. Three are named “Approaches” and one is named “Outcomes”. The three “Approaches” cover the operational part of an organisation, or the way an organisation functions, while “Outcomes” are a result –or a product- of “Approaches” and “Approaches” should be continuously improved by using feedback from “Outcomes”.
There are many approaches available for an organisation to use, in order to achieve continuous positive outcomes. The general concept of linking approaches to outcomes is resumed as follows:
The planned excellent outcomes in operational and financial performance, as well as the management of customers, people and the satisfaction of society at large, originate from a balanced exercise of leadership that designs and implements policy and strategy, capitalises on its people, manages resources through efficient processes in order to produce and distribute products and services.
A. The character of the Model
The character of the Lebanese Quality Management Model is identified by the following seven principles that should be inherent to a quality management system aiming towards Excellence.

1- Back-up intuitions
Creativity and innovation are considered as a strategic objective for competitiveness. They are encouraged and supported by relevant systems and recognised by all stakeholders.

2- Lead and capitalise on people
The Human Capital of the organisation is developed, recognised, rewarded and given opportunities to use its skills effectively to align its goals with and pursue the objectives of the organisation. Equality of opportunities prevails.

3- Focus on outcomes
The effectiveness of each process, procedure, approach or action is judged only by its outcomes in favour of the stakeholders. These outcomes are measured by proper undisputable metrics.

4- Preserve experience, knowledge and creativity
‘Experience’ and ‘Learning’ are considered as key competitive advantages. They are systematically recorded and analysed in order to generate improvements. The resulting knowledge is accessible to all stakeholders.

5- Expand relationships
In the global competitive environment of today, organisations systematically seek for partnerships in order to expand their capacities, knowledge and competitive advantages by creating common values for both parties.

6- Respect Nature and Serve the Community
An excellent organisation will work to safeguard the planet for future generations and will promote “responsible citizen behaviour” by systematically devoting resources to support and serve the community and the environment.

7- ‘Delight’ the Customer
The ultimate judge of the effectiveness and efficiency of an organisation or unit is the internal and external customer (e.g. the recipient of products and services). Every change, improvement or evolution on the part of the organisation aims at ‘delighting’ the customers. This aim is supported by defined measures.

 

LEA Affiliations

QUALEB the administrator of the Lebanese Excellence Award is a member of the two most significant Quality Organization in Europe:

  • The EOQ (European Organization for Quality)
  • The EFQM (European Foundation for QUALITY Management)

QUALEB is also affiliated to the Hellenic Management Association (EEDE) which is one of the oldest EFQM NPO (National Partner Organizations) in Europe.

Affiliations are already in process  with other Quality Organizations
 

Who can Apply

Profile

All organisations and/or organisational units from private, non-profit and public sector can apply, provided that they employ more than eight people.

 

Conditions

 Applicant organisations should choose from the LQMM, and present three approaches with two most significant outcomes each.

 

How to Apply

You can apply directly to the LEA Office, or download the process description and application form.

 

Required documents for LEA application:

Public Sector

Advanced level: (download files)

1. LEA APPLICATION FORM

2.LQMM-CAF FACT FINDING QUESTIONNAIIRE

3.LEA LQMM-CAF ADVANCE CERTIFICATION SUBMISSION DOCUMENT

4. مستندات التقديم لمستوى الشهادة المتقدمة_القطاع العام

5. طلب الشهادة المتقدمة – الجائزة اللبنانية للإمتياز

Certification level:

1. LEA APPLICATION FORM

2.LQMM-CAF FACT FINDING QUESTIONNAIIRE

3.LEA LQMM-CAF CERTIFICATION SUBMISSION DOCUMENT APPROACH

4.طلب الشهادة – الجائزة اللبنانية للإمتياز

5.مستندات التقديم لمستوى الشهادة القطاع العام

  _________________________________________

Corporate and SMEs

 Advanced level: ( Download Files)

1.LEA APPLICATION FORM

2. ADVANCED CERTIFICATION QUALIFICATION FILE

3. LEA ADVANCED CERTIFICATION SUBMISSION DOCUMENT

 

Certificate Level

1. LEA APPLICATION FORM

2.LEA CERTIFICATION SUBMISSION DOCUMENT

 

NGO

Advanced Level: ( download files)

1. LEA APPLICATION FORM

2.LQMM-CAF FACT FINDING QUESTIONNAIIRE

3. LEA LQMM-CAF ADVANCE CERTIFICATION SUBMISSION DOCUMENT

 

Certificate level:

1. LEA APPLICATION FORM

2.LQMM-CAF FACT FINDING QUESTIONNAIIRE

3. LEA LQMM-CAF CERTIFICATION SUBMISSION DOCUMENT APPROACH

 

For more information, please call the LEA Office at 00-961-1-982360/1/2/3/4/5; Ext 1822, 1807, 1820, 1816.

 

The benefits for awarded organisations include:

•Developing an outstanding model for managing your products/services, human resources and customer relations

•Aligning your resources with your strategic objectives

•Becoming more competitive through change and improvement initiatives

•Energising your employees

•Getting an outside perspective from the feedback process

•Focusing on results with improved performance in key areas such as financial performance, customer loyalty and process outcomes

•Strengthening your brand recognition

•Better positioning your organisation and being recognised as industry leader

•The opportunity to become part of an international elite business network, practicing systematic management, improving performance and receiving positive publicity.

The trophies will be awarded by the President of the Republic of Lebanon during an official ceremony by the beginning of the following year.

Fees and Costs

The cost of participation will be communicated annually.

 

Additional documentation:

LEA Recognition Book

LEA Informative Brochure

LEA Brochures, Public Sector

LEA Flow Chart

•CALENDAR for LEA 2015

 

 

Lebanese Excellence Award Jury Panel Private Sector/NGOs and Public Sector

•The Lebanese Excellence Award (LEA) Jury Panels members are selected by excellence and/or profession, business and state personalities who safeguard the mechanism and the organizational structure which administers the Lebanese Excellence Award scheme.

There are two Jury Panels that ensure proximity and relevance of their members to the particularities of the Private and Public Sectors respectively.

1. Jury Panel for the Private Sector/NGOs

2. Jury Panel for the Public Sector

 

The Jury panels must manage and ensure the following values of the LEA scheme:

1. Validity and credibility

2. Independence- Self Efficiency

3. Flexibility

4. Infrastructure and resources

 

THE JURY PANEL – Private Sector/NGOs

The Jury panel of the private sector/NGOs is presided by H.E. Dr. Alain Hakim, Minister of Economy and Trade

• Mr. Mohammad Choucair, President of the Federation of Chambers of Commerce, Industry and Agriculture in Lebanon

• Dr. Fadi Gemayel, President of the Association of the Lebanese Industrialists

• Mr. Raed H. Charafeddine, First Vice Governor of the Central Bank of Lebanon (Banque Du Liban – BDL)

• Mrs. Alia Abbas, General Director of Economy and Trade

• Dr. Khater Abi Habib, CEO and DG of Kafalat SAL

• Mr. Wajih Bizri, President of the International Chamber of Commerce (ICC) in Lebanon

• Eng. Habib Ghaziri, Chairman of the Board of Directors of LIBNOR (Lebanese Standards Institution)

• Dr. Toufic Rizk, Dean of the Faculty of Sciences at Université Saint Joseph – USJ

• Dr. Ali H. Berro, Programme Director – QUALEB & Vice – Chairman of COLIBAC Board of Directors.

 

 

Dr. Alain Hakim
Profile Summary
  • Minister of Economy and Trade
  • Deputy General Manager at the Credit Libanais Group
  • CEO of Hermes T&T company – Credit Libanais subsidiary.
  • Board of Directors member of several Credit Libanais subsidiaries.
  • Held previously several other high managerial positions in the banking sector
  • Participated in several academic research studies in the business management field
  • Chairperson at the Business Administration Faculty of Saint Joseph University
  • Lecturer at the «Institut Supérieur d’Etudes Bancaires».
Diploma
Saint Joseph University
Doctorate in Business and Management

 

 

Mr. Mohammad Choucair
Profile Summary
  • Chairman of the CCIA Beirut & Mount Lebanon
  • Lebanese and French businessman
  • Owns, with his family, the chocolate brand «Patchi», a developing business in 35 countries through 165 outlets
  • President of «Echtab Holding» and «Ekar Estate Capital» and Director of «Benchmark»
  • Chairman of the Federation of Lebanese Chambers since 2011
  • On the 9th of May 2012, he was named Chevalier de l’Ordre National du Mérite by the President of the French Republic Mr. François Hollande
  • Chairman of the Association of Chambers of Commerce and Industry of the Mediterranean – ASCAME in April 2012.
  • Lecturer at the «Institut Supérieur d’Etudes Bancaires».
Diploma
Graduate of International Business Studies

 

 

Dr. Fadi Gemayel
Profile Summary
  • Elected in 2014 as President of the Association of the Lebanese Industrialists
  • Chairman of the Board and General Manager of the company Gemayel Brothers sal and several other Lebanese and French companies.
  • President of the syndicate of paper and packaging industries owners in Lebanon (SOPIL)
  • Founder and president of the Lebanese Center for Packaging (LibanPack)
  • President of the Arab Union for paper industries, printing and packaging
  • Key advisor to the late Minister of Industry Sheikh Pierre Gemayel during 2005-2006.
Diploma
University of Paris I, Sorbonne – France
PhD in Strategic Science in 2001
Georgetown
Master of Economic Science in 1981

 

 

Mr. Raed H. Charafeddine
Profile Summary
  • First Vice-Governor of Banque du Liban, Lebanon’s Central Bank, a position he’s held since April 2009
  • He was a member of several master and doctoral juries and a visiting lecturer at select universities to facilitate courses in Strategic Management, Leadership, and Leading Change
  • He also lectured at Harvard, Yale, Tufts and INSEAD on the current challenges of the Arab transition, particularly on the economic, financial, social and cultural aspects
  • He had an extensive banking experience of over 20 years and has held senior positions including deputy general manager and program director of Total Quality Management (TQM)
  • President of the Arab Union for paper industries, printing and packaging
  • Key advisor to the late Minister of Industry Sheikh Pierre Gemayel during 2005-2006.
Diploma
University of North Carolina, USA
BA and an MBA
Harvard University
Executive Education programs

 

 

Mrs. Alia Abbas
Profile Summary
  • Appointed as General Director of Economy and Trade in May 2014
  • Head of Expenditures Directorate, Head of Indirect Taxes department from 1994 to May 2014
  • Advisor at the National Council for ScientificResearch from 1999 to May 2014
  • Head of Indirect Taxes Bureau from 1994 to 1999
  • Member of the Council of the Central Bank since May 2014
  • Member of the Capital Market Authority since May 2014
  • Member of the National Council for Pricing Policy
  • Member of the National Council for Consumer Protection
  • Coordinator of Trade Remedies Investigating Authority
  • President of the Special Committee to ensure the best implementation of the Kimberly Process
  • Lecturer in General Accounting and Public Finance at ENA (Ecole Nationale de l’ Administration) since 2000 and a lecturer in Public Finance at Sagesse University since 2005
Diploma
Saint Joseph University in Beirut and Sorbonne University and the University of Dauphine in Paris
Master in Business Administration in 2004
Lebanese University
Bachelor degree in Law in 1999 Bachelor degree in French literature in 1980

 

 

Dr. Khater Abi Habib
Profile Summary
  • CEO and DG of Kafalat SAL since 1999
  • Chairman & General Manager of the National Institute for the Guarantee of Deposits (since 1997)
  • Vice Chairman at the Lebanese Swiss Bank (1992–1997)
  • Delegated Member of the Board of Directors at the Lebanese Swiss Bank (1988-1992)
Diploma
University Of Manchester
BA (Econ.) Hons. (1972)
MA (Econ.) in Government (1974-1975)
University of Manchester
PhD Social Anthropology (1983)

 

 

Mr. Wajih Bizri
Profile Summary
  • President of International Chamber of Commerce – Lebanon
  • President – SIPES Group
  • Vice President – BIVEN Group for Investment (Investments in local banks, first class hotels and resorts)
  • Vice President – Steel Lebanon Manufacturing Company
  • Board Member – Credit Libanais Bank
  • Board Member – Lebanese Islamic Bank
  • Board Member – Credit Lease – Lebanon
  • Honorary Consul of the Republic of South Africa in Lebanon
  • President of the Lebanese – Turkish Business Council
  • President – Levant Business Union
  • Vice President of Business in the Community Association
  • Former Vice President – Association of Lebanese Industrialists
Diploma
American University of Beirut
BA Economics

 

 

Eng. Habib Ghaziri
Profile Summary
  • Chairman of the Board of Directors of LIBNOR (Lebanese Standards Institution)
  • Regional Projects Director within the Lebanese Company for the Development and Reconstruction of the Beirut Central District (SOLIDERE) and Solidere International
  • Member of the Management Committee for the Sursock Museum
  • Member of the Rotary Club de Beyrouth for which he served as President for the year 2013-2014
Diploma
Ecole Centrale des Arts et Manufactures – Paris

 

 

Dr. Toufic Rizk
Profile Summary
  • Dean of the Faculty of Sciences at Université Saint Joseph – USJ
  • Member of the National Quality Committee since 2004, and the National Metrology Council since 2012
  • Local Expertise for Macle Project; «Enhancing the GHP/GMP/GAP Level for selected Tahina & Halawa Factories». United Nation Industrial Development Organization, June 2008 – Mars 2009
  • National assessment on GMP and HACCP implementation with the collaboration of the United Nations Industrial Development and the Ministry of Economy and Trade, 2001-2004
  • Certified Food Safety Auditor from SA and MI
  • Director of Public Health Faculty, Lebanese University, 1985 – 1991
Diploma
Pierre et Marie Curie University
PhD in Science with the right Honorable Grade, 1984
Thesis University in Sciences, 1981

 

 

Dr. Ali H. Berro
Profile Summary
  • Director of the Quality Unit/QUALEB projects at the Ministry of Economy and Trade since 2004, and has managed 6 EU-funded projects.
  • Managing Lebanese Excellence Award and member of its Jury Panels
  • Team Leader, World Bank Seeds & Services project in Yemen, 1996
  • Member of the Board of Directors of the Lebanese Standards Institute – LIBNOR, 2003-2006
  • Vice – chairman of the Board of Directors of the Lebanese Accreditation Council – COLIBAC since February 2006
  • Member of the National Metrology Council since 2012
  • Instructor/lecturer at the American University of Beirut (AUB) and the Ecole Nationale de l’Administration (ENA)
Diploma
USEK University
PhD degree in Management
>University of Ottawa-Canada
MBA, B.COM (Honors) and BBA degrees

 

 

Lebanese Excellence Award Jury Panel – Public Sector

The Jury panel of the public sector is presided by H.E. Dr. Alain Hakim, Minister of Economy and Trade

• Judge Ahmad Hamdan, President of the Financial Judiciary Audit Court

• Judge Fatima El Sayegh, President of the Board of Civil Service

• Judge Marwan Abboud, President of the Supreme Disciplinary Authority

• Judge George Aouad, President of the Central Inspection Authority

• Mr. Raed H. Charafeddine, First Vice Governor of the Central Bank of Lebanon (Banque Du Liban – BDL)

• Mrs. Alia Abbas, General Director of Economy and Trade

• Dr. George Labaki, Chairman of the Board of Directors of Ecole National d’Administration – ENA

• Mr. Nasser Israoui, UNDP Project Manager – Office of the Minister of State for Administrative Reform (OMSAR)

• Dr. Ali H. Berro, Programme Director – QUALEB and Vice- Chairman of B.O.D. of the Lebanese Accreditation Council (COLIBAC).

 

 

Judge Ahmad Hamdan
Profile Summary
  • President of the Financial Judiciary Audit Court
  • Judge in criminal and civil courts since 11/11/1994
  • Inspector General to the legitimate courts
  • Attorney Court in Beirut from 11/7/1980 till 11/11/1994
Diploma
Lebanese University
Law Degree in 1979

 

 

Judge Fatima El Sayegh
Profile Summary
  • Appointed on 24/4/2014 to carry out the functions of head of the Civil Service Council for six years
  • Associate Consultant – first rank in the staffing of the State Council on 12/13/1991
  • Advisor at the State Council on 8/6/2004
  • Held several other positions including: member of the Board and in several cases the courts of rooms, Chairman of the Commission of Objections to the Fees and Charges in the Field of Telecommunications.
  • Appointed to carry out legal studies and consulting For the Ministry of Culture, and appointed as a member in the Legal Advisory Board of the Lebanese University.
Diploma
Institute of Judiciary Studies
Graduated in 1986
Lebanese university
BA in Law in 1983

 

 

Judge Marwan Abboud
Profile Summary
  • In 2012, he was nominated head of the Supreme Disciplinary Council
  • Appointed an assistant public prosecutor at the court of audit on 2/10/2003
  • Appointed on 10/10/1994 auditor to the court of audit
  • Appointed inherent judge in the financial judiciary in the court of audit on 3/2/1999
Diploma
Institute of Judiciary Studies
Graduated in 1998
Lebanese university
MA in Law and BA in Political Sciences

 

 

Judge George Aouad
Profile Summary
  • Appointed In 2004 as President of the Central Inspection Authority
  • Appointed In 2000 as a member of the Supreme Judicial Council
  • Appointed in 1994 as a Judge in the cadre of the judicial system in his capacity as an advisor to the Court of Appeal of Beirut
  • Lecturer at the Lebanese penal law and materials of Civil Procedure and the obligations and contracts at USJ and USEK universities
Diploma
Saint Joseph University
- Master of Advanced Studies (Diplôme d’Etudes Approfondies) for private rights in 1980
- Bachelor degree of law in 1977

 

 

Dr. Georges T. Labaki
Profile Summary
  • Chairman of the Board of Ecole National d’Administration (ENA)
  • Former Professor at Maryland University, Georgetown University and the School of Advanced and International Studies at John Hopkins University
  • Worked as a consultant upon the recommendations of the French President
  • Received the Medallion of the «Ordre National du Mérite»
  • Holds 2 distinctions from late Pope John Paul II and from Pope Benedictus XVI
Diploma
Sorbonne
PhD in Public Administration, Finance and Taxation
University of Paris XII
PhD in French literature

 

 

Nasser Israoui
Profile Summary
  • UNDP project manager for the «Support to Civil Service Reform and Management Capacity in the Public Administrations» at the Office of the Minister of State for Administrative Reform (OMSAR)
  • Director of the Technical Cooperation Unit in OMSAR, Mr. Israoui is supervising the management and execution of a donors’ funded portfolio of projects exceeding 100 million dollars
Diploma
American University of Beirut
MBA and Masters in Money and Banking

 

Tribute to previous LEA Jury Panel-Private Sector Members

 

H.E. Fadi Abboud
Profile Summary
  • Former Minister of Tourism and former President of the Association of Lebanese Industrialists

 

 

Mr. Mohammed Zaatari
Profile Summary
  • Former President of the Federation of Chambers of Commerce, Industry and Agriculture in Lebanon

 

 

Mr. Neemat Frem
Profile Summary
  • Former President of the Association of Lebanese Industrialists

 

 

Ms. Carla Saade
Profile Summary
  • Former Secretary General of the International Chamber of Commerce (ICC) in Lebanon

 

 

Mr. Omar Hallab
Profile Summary
  • Board Member of the Association of Lebanese
    Industrialists

 

 

LEA Office

LEA Office Main Tasks:

- Design and upgrade of the LQMM model and the LEA process

- Organise Jury Panels’ meetings

- Organise LEA Launching events

- Organise and update assessors training

- Receiving, reviewing and validating LEA applications

- Informing eligible applicants who meet the requirement to proceed with the development of submission documents

- Organize informative sessions for eligible applicants regarding the submission documents development

- Receiving and reviewing submission documents

- Teaming up assessors based on assessors’ backgrounds and the applicant profile

- Coordinate with the applicants and assessors teams

- Review and validate feedback reports prepared by the assessors after their assessment visits

- Prepare for the jury panel deliberation meetings

- Organise the LEA Ceremonies

cover6 LEA Office 2

LEA Technical Assessors

LEA Office would like to take this opportunity to express the sincere appreciation for the work and contribution of LEA assessors in assessing the applicants for three consecutive rounds.

Assessors deploy the quality principles in Lebanon by offering a unique and highly practical development opportunity to senior managers from all functions and disciplines.

The community of LEA Assessors is an elite group of managers from all over Lebanon. They form anextended network across organisations and the country learning from each other, from the LEA office and from the organisations that apply for the award.

Profile

 Being an assessor enables you to make a difference in the Lebanese business community and deploy the quality principles in Lebanon by offering a unique and highly practical development opportunity to senior managers from all functions and disciplines. The community of Award Assessors is an elite group of managers from all over the world. They form an extended network across organisations and countries learning from each other, from the LEA office and from the organisations that apply for the Award.

Just to remind you, being an LEA Assessor provides you with one of the most enjoyable learning and sharing experiences in your professional life. This tough but rewarding engagement takes you through a visit to some of the best Lebanese organisations and creates a learning environment in a cross functional team of senior managers.

 

Conditions

 The criteria needed for the Assessors selection are as follows:

•Age: 28 and above

•Availability

•Studies: University degree in a relevant field

•Ability to work on a voluntary basis

•Professional experience: exceeding 6 years

•Ability to contribute positively as a member of a high performing team

•Written and verbal communication skills

•Ability to gather, assimilate and analyse evidence from different sources to make sound judgements

•Language skills: fluent in English, Arabic (French is a plus)

•Ability to produce clear, accurate and useful feedback reports

•Ability to work under pressure

You will be selected depending on your availability and the match of your profile with organisations applying for the LEA. When selected, we invite you to participate in the LEA Assessor training seminars and development events. All further details concerning the newly introduced 2010 LEA process are available in the attached documents.

 

How to Apply to become an LEA assessor

Please respond by completing the Assessors Application Form and the specific CV in EU format and submit them electronically to the following address: lea@economy.gov.lb

For more information, please call: +961-1-982357 or +961-1-982360/5; Ext: 1822, 1820, 1807 or 1816.

We would like you to add a submit button at the end of the application and the cv form so that it will be automatically submitted to lea@economy.gov.lb

 

Training

As a potential assessor, you need to be informed of the following matters:

1. Following the initial screening of your application, each applicant will undergo two phases of selection:

 

· First Phase:

. A four-hour introductory training module

. An assessment will follow and will determine the potential assessors who qualify to the second phase

· Second Phase:

. A three-day formal training in addition to one-day pilot training visit to a company

. The three-day training will be concluded by a four-hour evaluation test

· Applicants will be asked to sign a declaration of non-disclosure and availability

2. The training will be provided free of charge; however, in return, you will be asked to give a formal undertaking to carry out three assessments with three companies, to complete your formal training.

3. The LEA process will take place annually.

4. Your personal time to invest after being named an LEA assessor will be approximately four days per applicant company/organisation:

· One day for personal preparation to visit the applicant company and study the relevant documentation

· One day to run an assessment meeting with a partner assessor and clarify issues relevant to the site visit

· One day site visit to the applicant

· One day preparation of the feedback report

 

For the first three tasks, you may select your own time and convenience.

For the last task, you will be required to be present in person at the premises of the applicant organisation.

 

5. Note that your availability for the following tentative dates is required:

· One day/four-hour introductory training

· Three-day formal training

· One/two days for the site visits to the companies and finalising the Feedback Report, arising from the companies’ visits.

 

 

Lebanese Excellence Award Rounds

• Round I and winners

LEA Award 2009 Ceremony was held on January 21st 2010 at the Presidential Palace under the patronage of His Excellency General Michel Sleiman, the President of the Lebanese Republic, in the presence of H.E. Mr. Mohammad Safadi, Minister of Economy and Trade; H.E Mr. Mohammed Fneich, Minister of State for Administrative Development; H.E. Mr. Abraham Dediyan, Minister of Industry; H.E. Mr. Patrick Laurent, Head of DEU to Lebanon; Mr. Roger Nasnas, President of ECOSOC; and a large number of leading economic figures as well as the heads of Chambers of Commerce, Industry, and Agriculture; the Lebanese Excellence Award jury panel members; the Association of Industrialists; Beirut Trade Association and heads of many other syndicates.

H.E. President Michel Sleiman handed the award Trophies, while H.E. Minister Mohammad Safadi handed the award certificates to 7 organizations:

LEA Round I

Applicants Awarded Organizations

25

7 Organizations:
Cosmaline
Unipak Tissue Mill
Technica International
Master Pak
Second House
Rassoul El Aazam Hospital
Unipak

 

• Round II and winners

LEA Winners- Round II

The Presidential Palace has witnessed on the 15th of February 2012 the Lebanese Excellence Awards 2010-2011 Ceremony under the high patronage of H.E. Excellency General Michel Sleiman, the President of the Lebanese Republic, in the presence of H.E. Mr. Nicolas Nahas, Minister of Economy and Trade; H.E. Mr. Freij Sabounjian, Minister of Industry; H.E. Mr. Nazem Khoury, Minister of Environment; Chairman of the Board of Civil Service H.E. former Minister Khaled Qabbani; the Chargee d’affaires of the Delegation of the European Union to Lebanon Ms. Elsa Fennet and a large number of leading economic figures, as well as the heads of Chambers of Commerce, Industry, and Agriculture; the Lebanese Excellence Award jury panel members; the Association of Industrialists; Beirut Traders Association and heads of several other syndicates.

H.E. President Michel Sleiman handed the award trophies, while Minister Nicolas Nahas handed the award certificate to each of Mr. Zafer Chaoui, CEO of «Chateau Ksara» and Mr. Nehmat Ephrem, CEO of «Unipack Tissue mill».

LEA Round II

Applicants Awarded Organizations

34

2 Organizations:
Chateau Ksara
Unipak Tissue Mill

 

• Round III and winners

LEA Winners – Round III

H.E. the President General Michel Sleiman presided the 2013 Lebanese Excellence Award ceremony, which was held on Tuesday March 11th 2014, at the Presidential Palace in Baabda. He felicitated the winners admiring their entrepreneurial spirit and initiative spread in different countries bearing the name of Lebanon. The ceremony was attended by H.E. Dr. Alain Hakim, Minister of Economy and Trade; H.E. Mr. Nabil De Freige, Minister of State for Administrative Development; H.E. Mr. Mohammed Mashnouk, Minister of Environment; H.E. Ambassador Angelina Eichhorst, Head of the Delegation of the EU to Lebanon; Dr. Antoine Choucair, Director General of the Presidency in addition to the CEOs of the winning companies and leading economic figures,

high-level public officials, and the members of the jury panel.

At the end of the ceremony, President Michel Sleiman handed the award Trophies to the winner companies. H.E. Dr. Alain Hakim also presented the certificates to the winners.

LEA Round III

Applicants Awarded Organizations

38

Winners Round 2013
Advanced Level Awardees
• Technica International
• Matelec sal
• G. Tamer Holding
• Al Rifai International Holding ltd.
Private Sector Advanced
Level Certificate
• Second House Products sarl for Trading & Industry
Private Sector Certificate
Level
• Al Bina sal
• Atlas Holding sal
• The Lebanese Company for Modern Food Industry sarl Gardenia Grain D’Or
NGO Certificate Level
• Lebanese Franchise
Association (LFA)

 

Print Friendly